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Accessibility & Safety

The safety and comfort of our guests and employees is our top priority as we create lifelong memories

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The Empire State Building is fully ADA-compliant

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Entrance and Restrooms

  • Handicap-accessible main entrance, located at 20 West 34th Street
  • Handicap-accessible restrooms on the 86th Floor Observation Deck
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Strollers

  • Visitors with strollers are welcome to visit the Empire State Building
  • However, they must be able to fold up the strollers in our Observation Deck areas
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Wheelchairs

  • Motorized and non-motorized wheelchairs are permitted
  • Ramps are implemented throughout the building
  • Lowered viewing walls and binoculars
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Service dogs

  • Service dogs are allowed throughout the building

Health safety measures

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Indoor Environmental Quality

As part of our $165 million renovation, we implemented the following new air quality measures:

  • MERV 13 air filters
  • State-of-the-art air purification improves air quality and reduces the risk of virus transmission
  • Fresh air ventilation
  • System designed to provide clean air to over 1,600 hourly visitors
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WELL Health-Safety Rated

First commercial real estate portfolio in the U.S. to achieve the WELL Health-Safety Rating.

The WELL Health-Safety Rating is an evidence-based, third-party verified rating for all new and existing building and space types and is focused on operational policies, maintenance protocols, emergency plans and stakeholder engagement strategies.

The WELL Health-Safety Rating measures five categories:

  • Cleaning and sanitization procedures 
  • Emergency preparedness programs 
  • Air and water quality management
  • Stakeholder engagement and communications

Indoor Environmental Quality

As part of our $165 million renovation, we implemented the following new air quality measures:

  • MERV 13 air filters
  • State-of-the-art air purification improves air quality and reduces the risk of virus transmission
  • Fresh air ventilation
  • System designed to provide clean air to over 1,600 hourly visitors

WELL Health-Safety Rated

First commercial real estate portfolio in the U.S. to achieve the WELL Health-Safety Rating.

The WELL Health-Safety Rating is an evidence-based, third-party verified rating for all new and existing building and space types and is focused on operational policies, maintenance protocols, emergency plans and stakeholder engagement strategies.

The WELL Health-Safety Rating measures five categories:

  • Cleaning and sanitization procedures 
  • Emergency preparedness programs 
  • Air and water quality management
  • Stakeholder engagement and communications
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Experience the View

Millions visit the Empire State Building Observation Deck each year, earning it top global honors.

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World’s Best 2024

Named the #1 Attraction in the World by Tripadvisor's 2024 Travelers' Choice Awards.

Top U.S. Attraction

Ranked the #1 U.S. Attraction three years in a row.

60K+ Five-Star Ratings

More than 60,000 five-star reviews from visitors around the world.